EPS Customer Management System
What Is It?
The EPS Customer Management System starts with a private label rewards program. The daily data generated from your rewards program is fed into your custom reporting and email marketing engine, giving you the ability to send anytime or trigger email messages.
What Can it Tell Me About My Customers?
What do you want to know? How about how many times per month each customer visits, or what each customer is worth annually to your business? Maybe you want a list of all your customers you haven’t seen in 30 days. Simply put the parameters in for what you want to know and the system will run your report!
Integrated Email
Our proprietary email editor makes sending professional quality emails simple. Choose from one of over a dozen themed headers and the system will add an image of your rewards card and business information. Create the rest of your content and preview the complete message before sending.
For professionals, enter your HTML source code and away you go.
What is a Trigger Email?
Our trigger email tool allows you to create a message and select from 10 criteria to ‘trigger’ the message to be sent. Imagine having a discount good for dinner only automatically sent to any customer who after 5 visits, has only been in for lunch. No need to imagine any more, our system will do it and the best news is it’s all automated.
Program Benefits
- Increase Average Ticket – Businesses with a customer rewards program see 10-25% increases in average ticket between members and non members
- Build Customer Frequency – get at least one additional visit per month by up to 50% of your enrolled customers.
- Enhance Word of Mouth Marketing – A study by research firm Colloquy shows people are 70% more likely to talk about your business when actively involved in a rewards program.
- Fight Customer Attrition – Know exactly when you are losing a customer with our attrition report and react accordingly with a personalized email to get them back.
- Branding - Enhance your brand with custom cards, enrollment forms and marketing materials.
- No Transaction Fees – Get unlimited transactions every month with no overage fees.
- Gift Cards – Have your loyalty card double as a gift card or choose a separate card design…the choice is yours.
- Flexible Payment Terms – Talk to your agent for information about payment options
Call 866-842-2247 or click here to Learn
How Your Business Can
Maximize the Value of Your Customer Base
